Services
The manual's after-sales spread puts engineers on standby for 24 hours, arrival at the site within 24 hours, a response within 1 hour, and one-stop problem solving, then five service lines: maintenance, upgrade and retrofit, spare parts and consumables, training, and equipment rental.
Last reviewed 2026-10-27 (Asia/Shanghai)
In scope
- Repeat the service lines the manual prints.
- Take the request through Request consultation.
Outside this offer
- Print a brochure phone number, a legacy website, or a street address.
- Promise an hour that the manual does not print.
How the manual states the response
Engineers are on standby for 24 hours. Arrival at the site is within 24 hours. Enquiries are answered within 1 hour. Problem solving is described as one-stop.
The coverage spread mentions an after-sales service center and does not print a street. This page does not add one. It also does not print a telephone number or a legacy web address from the brochure cover.
Equipment maintenance
Maintenance covers inspection, fault analysis and handling, and a maintenance plan so the equipment can keep running.
Upgrade and retrofit
Upgrade and retrofit is written as work matched to the customer's requirements and to the product. Electrified retrofit of a mechanical drilling rig, where the manual describes replacing diesel-engine drive with electric drive, is a product area of its own. See electrified retrofit. Maintenance and spare parts follow the same equipment: drilling rig electric drive, drilling motors, and electric-drive fracturing.
Spare parts and consumables
Spare parts and consumables are offered as a full range for the equipment.
Training
Training is described as rapid development of people: theory, simulation teaching, and practical operation.
Equipment rental
Rental covers the electrical control system, the power supply control system, and fracturing equipment.
Requests for any of these lines use Request consultation. The seven product areas are listed on products.